Monday, October 03, 2016

Windows 10 Anniversary Update Crash/Hang

For those having problems with Windows 10 Anniversary update which causes your PC to crash/hang, here's a solution for you. This problem existed when Windows 10 was first introduced and until now, Microsoft still did not fix this problem. This problem normally exists on desktop PCs with multiple hard drives and DVD/Blu Ray drives installed. When Windows 7/8 users tried to upgrade to Windows 10, they will end up with the same crash everytime. And subsequently with every major update which requires a fresh copy of Windows to be loaded, the same crash/hang problem occurs. I have written a detailed solution a year ago which can be found here. I reproduce it below so users can have an ease of reference.

[Quote]

After hearing all the buzz about Windows 10, I finally jumped into the bandwagon. But I hit a snag during installation. Initially I did not give a thought about it, thinking maybe it was a one off thing. Good thing is that the installation was smart enough to restore everything back after I had to hard reset the computer. So I launched the second time installation. No luck as it encountered the same problem. And so my endless install, reboot and re-install cycle began.

My PC is a self built desktop which passed all the requirement checks done by Windows 10 installation. I never had hardware failure nor crashes (BSOD) before during my last 2 years of running Windows 8. But every time I try to upgrade to Windows 10, it will always crash (BSOD with a sad smiley face) and shown together with the error code of MACHINE_CHECK_EXCEPTION. It always happens during the "Copying file" stage and overall progress at 22%. At this junction, the computer will not restart or do anything. I have to hard reset it and let the computer reboot back to Windows 8.

So I googled up regarding this error code. It returned many results for all the previous Windows versions, but not a single result for Windows 10. Really? No one else has had this problem in their Windows 10 installation? I must be the damn unlucky one. I read up on this specific MACHINE_CHECK_EXCEPTION error code and understand that it generally means there may be a hardware failure itself or caused by other factors like overheating. I recalled back the sequence in my installation and it always crashes during "Copying file" stage. So I presume it may be problems with my RAM, or overheating of motherboard chipsets or hard drive (as huge chunks of data are being copied before it crashes). With this diagnosis, I tried the installation one more time, but pulling out a stick of RAM (making it single channel), pulling off my unnecessary DVD and extra hard drives and then blasting my room air-conditioning to max. Voila! It worked and the installation proceeded smoothly.

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